Terms of use

1. What AcroSpot is and who runs it

AcroSpot is a platform where acro organizers publish their events and sell tickets, and where participants and teachers find events, register and connect. AcroSpot is run by Sandro Winkler, J. J. Balmer-Strasse 1, 4053 Basel, Switzerland (see the imprint).

To run and secure AcroSpot and to help you when you ask for support, AcroSpot records actions on the platform. The privacy notice explains what is recorded and how long it is kept.

2. Your account

An account is for one real person: no shared accounts and no accounts for a company or a group. Give true details, keep them up to date and keep your login to yourself. You are responsible for what happens in your account. New profiles are public so AcroPeople can find each other; you can make yours private at any time in Settings → Privacy.

Accounts are for people aged 18 or older; at sign-up you confirm that you are and accept these terms. Younger people can take part in events only with the consent of a parent, who registers them with their own account. The organizer decides whether an event is open to minors.

3. Conduct and content

Treat other people with respect. Not allowed: harassment, threats, hate, spam, fake profiles, illegal content, and pictures of people who did not agree to them being posted. Don’t collect data from AcroSpot automatically or in bulk (scraping), and don’t use it to build other services or to train AI.

What you post (texts, pictures) stays yours. You allow AcroSpot to store, show and translate it on the platform and in its messages for as long as it is online. Only post what you have the right to post.

To report content, a picture or a person, write to hello [at] acrospot.org. AcroSpot may remove content and block accounts that break these terms.

4. Events, tickets and payments

When you register for an event or buy a ticket, your contract is with the organizer of that event. The organizer is responsible for the event and sets its conditions for payment, cancellation and refunds, which are shown with the event; they apply instead of any rules here. Card payments go through Stripe directly to the organizer; payments directly to the organizer and cash at the event happen outside AcroSpot. AcroSpot provides the platform; it does not run the events. Private hosting between participants is their own arrangement: AcroSpot and the organizer only put guests and hosts in touch, take no fee and are not responsible for the stay or for any payment between them.

AcroSpot's fees are never refunded once a payment is made: not when the organizer cancels the event, not when you cancel, not on a partial refund and also not on a deposit. This includes AcroSpot's service fee and the support for AcroSpot you chose to add. Whether and how much of the price itself goes back follows the organizer's conditions.

5. For organizers

Organizers give true details about themselves and their events, including who is legally responsible for them. They publish only events they really run and only content they have the right to use, and they follow the law that applies to their events.

AcroSpot's fees are shown before an event is published. AcroSpot's fee on a payment is earned once the payment is made and is never refunded: not when you cancel the event, not when a participant cancels, not on a single refund and also not on a deposit. If you refund a participant, you bear AcroSpot's fee and Stripe's fee.

You are responsible on your own for the participant data you receive (an independent controller under data protection law). Use it only to run the event it was given for, and not for marketing unless the person agreed to that separately. Delete diet, allergies and exported lists after the event, as soon as you no longer need them. If you ask extra questions, tell participants yourself what you do with the answers, and ask nothing sensitive unless the event needs it. Keep exports and your team's access secure, tell AcroSpot about a data breach without delay, and answer participants' requests about your own processing. Teachers' payout details are only for paying that teacher.

6. For teachers

Teachers give true details about themselves and their teaching. Every teacher profile is reviewed before it gets the teacher badge; AcroSpot may refuse or remove the badge. Agreements about teaching and pay are between the teacher and the organizer.

7. Acro is a physical activity

Acro and AcroYoga can lead to injuries. You take part at your own risk: know your limits, work with a spotter and tell the teacher about injuries or health problems. AcroSpot does not run the events and does not check the qualifications of organizers or teachers beyond the review of teacher profiles.

8. Liability

AcroSpot is provided as it is; we cannot promise that it is always available or free of errors. As far as the law allows, AcroSpot is not liable for events, for content of other people or for indirect damage. Liability for intent, for gross negligence and for injury to life, body or health is never excluded.

9. Ending an account

You can end your account at any time in Settings → Security, or by writing to hello [at] acrospot.org. AcroSpot may suspend or close an account that breaks these terms, after a warning unless the breach is serious. Registrations, orders and payment records are kept for 10 years (see the privacy notice).

10. Changes to these terms

We announce changes by e-mail at least 30 days before they apply. If you don’t agree, you can end your account before then; if you go on using AcroSpot afterwards, the new terms apply.

11. Law, jurisdiction and contact

Swiss law applies. The place of jurisdiction is Basel, Switzerland. If you use AcroSpot as a consumer, the mandatory law of your country and your right to go to court there stay unaffected. Questions about these terms: hello [at] acrospot.org.